48 Hour Quick Ship on all "In stock" items!

Return Policy

UnderKut Return Policy

You may return an item for a refund of the merchandise total within 30 days of delivery; all you have to do is ship the item back to us.  All returned items should be shipped to our warehouse located at: Oak Liquidators/Underkut 8246 W Mineral King Ave Visalia, Ca 93291

Please note, if you return an item the return shipping costs will be deducted from your refund amount.  Please call us at 1-888-305-6831 Monday-Friday 9:00 to 5:00 Eastern Standard Time to request a return authorization.

Or, please email us at customerservice@underkut.com.  We respond to all emails within 24 hours.

Please be advised that MATTRESSES are NOT RETURNABLE or REFUNDABLE

If your items arrived damaged or defective, we are happy to arrange a prompt replacement or get a part to you as soon as possible.  It is our goal to take care of each and every customer to their satisfaction.  Please call or email us with any problems and we will take care of you!

Return Eligibility:
Items must be in new condition and in the original packaging to qualify for a refund.  (DO NOT ASSEMBLE OR MODIFY THE PRODUCT IN ANY WAY AS DOING SO WILL VOID REFUND)

CLEARANCE ITEMS CANNOT BE RETURNED